Frequently Asked Questions About Addiction Treatment

In Richmond, we provide a Partial Hospitalization Program (PHP), an Intensive Outpatient Program (IOP), an Outpatient Program, and recovery housing, including sober living and transitional housing. We also treat co-occurring mental health conditions. If you need medical detox or inpatient treatment, we arrange it through partner facilities and provide your step-down care afterward.

It depends on your needs, your progress, and your goals. Many people move through more than one level of care, such as PHP, then IOP, then outpatient therapy. Your care team sets your schedule at assessment and reviews it with you as you go.

Our programs include individual, group, and family therapy, cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing, and EMDR. Case management, peer support, relapse prevention, and life skills work are also part of care. Your plan uses the approaches that fit your needs.

Skypoint Recovery is in Richmond, Virginia, on Nine Mile Road in the East End. The full street address is listed on this page. We serve people from Richmond, Henrico, Chesterfield, Hanover, the Tri-Cities, and across Virginia.

Yes, our facilities are accessible to people with disabilities. If you have specific access needs, let our admissions team know when you call so we can plan for them before your first day.

Your care is provided by licensed clinicians and recovery professionals who work together on your plan. You will have a consistent team that knows your history and goals, so you do not have to repeat your story at every step.

Yes. We accept Virginia Medicaid and many other insurance plans. Before you start, we verify your benefits by phone at no cost and explain what your plan covers.

You can still get help. We offer payment plans for people without insurance, and we can talk with you about whether you might qualify for Virginia Medicaid. Call us and we will go over your options.

Call our admissions team. We will ask a few questions, check your insurance, and schedule a free, confidential assessment. From there, we build your treatment plan and set a start date.

Before you finish a program, we work with you on an aftercare plan. It may include stepping down to a less intensive level of care, recovery housing, support groups, and community resources. The goal is to keep the support in place while you return to everyday life.

Call us. We can talk with you about what you are seeing, explain treatment options, and suggest ways to start the conversation. We can also share resources for family members, who often need support of their own.

Yes. Your conversations with us and your treatment records are kept confidential. We share information only with your written permission or when the law requires it, and you can ask how your information is handled at any time.

Bring a photo ID, your insurance or Medicaid card, and a list of the medications you take, including doses. Our admissions team will tell you if anything else is needed for your program or for recovery housing.

Often, yes. Intensive outpatient and outpatient programs are designed so you can keep up with work, school, or family. A partial hospitalization program takes more of your day, so we talk through scheduling and time off with you at assessment.

Yes. When it is clinically appropriate, medication-assisted treatment can be part of your plan alongside counseling and therapy. Your care team will discuss whether it is a good fit for you and answer your questions about the options.

A relapse does not mean treatment failed or that you are out of chances. Reach out to us as soon as you can, and we will look at what happened and adjust your plan, which may mean a more intensive level of care for a while. If you or someone else is in danger, call 911, and for a mental health crisis, call or text 988.